What does a Medical Service Manager do?

Median Pay $96,540
Growth Rate 20%
Citation Retrieved from BLS.gov

A medial service manager will plan, direct, and coordinate the delivery of healthcare and are sometimes referred to as healthcare executives or healthcare administrators. They direct any changes that must conform to changes in healthcare laws, technology, and regulations. They may also manage a medical practice for a group of physicians, a specific clinical area or department, or manage an entire facility. They work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers.

Watch a Video:

How to Become a Medical Service Manager

medical and health services manager

Medical and health service managers require at least a bachelor’s degree in health administration, nursing, health management, business administration, or public health administration. Degrees focusing on both management and healthcare combine business-related courses with courses in hospital organization, medical terminology, and health information systems.

Some employers prefer to hire a candidate holding a master’s degree with some experience in the areas of administrative or clinical roles in a hospital or other healthcare facility. Graduate programs last 2-3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Some aspirants begin their careers as administrative assistants, financial clerks, or medical records and health information technicians within a healthcare office.

Job Description of a Medical Service Manager

The duties of medical and health service managers vary according to the facility or area of expertise in which they work. However, they typically have the job of working to improve efficiency and quality in delivering healthcare services. They ensure compliance with new laws and regulations. They would develop departmental objectives and goals and recruit, train, and supervise staff. He or she creates work schedules and work closely with physicians.He or she may also interact with insurance agents or patients. He or she can be found working in offices in hospitals, nursing homes, or group medical practices.

A medial and health services manager would manage the finances of the facility, prepare and monitor budgets and spending, while ensuring departments operate within allocated funds. He or she keeps and organizes records of the facilities services, communicate with members of the medical staff and department heads, and represent the facility at investor meetings or on governing boards. There are a few different types of medical and healthcare services managers, such as health information managers, nursing home administrators, assistant administrators, and clinical managers.

Medical Service Manager Career Video Transcript

In the complex and constantly changing business of providing health care, medical and health services managers keep health care facilities running efficiently so patients get the high quality care they depend on. These managers may direct medical and health services for an entire facility such as clinics, nursing home, hospitals or a group medical practice, or in a specific department like pediatrics or surgery in one of those facilities.

To ensure their organization complies with regulations and provides great care, managers must stay on top of developments in healthcare laws and technology. Medical and health services managers handle finances for their organization; balancing budgets, overseeing patient billing and setting fees. They also recruit and manage employees, communicate with medical staff, and coordinate with department heads. These professionals must keep records of services their facility provides and track how successful services are. They also are often the person most responsible for the security of patient records and data.

As key executives, they represent their facility on governing boards or may report to investors for privately-held facilities. Most managers work full-time hours and may need to work on evenings and weekends, or be available to go to work should an emergency arise. While most medical and health services managers have a bachelor’s degree, some positions require a master’s degree.

Article Citations

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Medical and Health Services Managers.

National Center for O*NET Development. 11-9111.00. O*NET OnLine.

The career video is in the public domain from the U. S. Department of Labor, Employment and Training Administration.